Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of www.favoritelittlethingsco.com (the "Site"). This Site is owned and operated by Favorite Little Things Co. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of Favorite Little Things Co and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
- Home and Holiday Decor and Gifts.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Payments
We accept the following payment methods on our Site:
- Credit Card; and
- Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
We will determine the best and most efficient shipping method based on the merchandise you purchase. We ship to 48 contiguous United States. At this time, we are not able to ship outside of this area.
Our process and package up time is typically 1-2 days on non holiday weekdays plus shipping time. We try to get your items packaged and shipped as quickly as possible for you.
We choose the fastest and most reliable shipping method, usually 1-4 day UPS. Shipping times are not guaranteed and can vary based on location, time of year, and weather. Favorite Little Things Co is not responsible for any delays due to the carrier.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Returns
Favorite Little Things Co accepts returns within 14 days of receipt given the order is unused, undamaged, and in its original packaging. Food, soaps, lotions and holiday/seasonal items are not returnable. Please email us at shop@favoritelittlethings.com for a return label. There is a $10 return shipping fee for returns that will be deducted from the refund to your original form of payment. Once we receive the return, we will notify you via email and issue a refund on your card. Shipping costs are non-refundable.
If you would like to make an exchange, we ask that you return the original item and place a new order. We will credit you once it has been received.
Refunds will be processed to the original form of payment less the shipping fees. Please note that credits may take up to 10 to 14 days to appear on your statement.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Favorite Little Things Co and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Favorite Little Things Co and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of California.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Favorite Little Things Co are unable to resolve any dispute through informal discussion, then you and Favorite Little Things Co agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and Favorite Little Things Co. The costs of any arbitration will be shared equally between you and Favorite Little Things Co.
Notwithstanding any other provision in these Terms and Conditions, you and Favorite Little Things Co agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
hello@favoritelittlethingsco.com
Effective Date: 27th day of April, 2023